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 RSM Registration

                       

RSM agenda topics by manufacturer: (Note: not all manufacturers will be at all events, refer to schedule below for each event)

Whirlpool

  • Front & top load washer electronic control board diagnostic procedures
  • Service tear down and repair procedures for VMW washer (vertical movement washer)
  • Dual evaporator refrigerators diagnostic procedures
  • A review of known service issues across all product lines

Bosch

  • Diagnostic and repair procedures for the Bosch dishwasher line
  • A review of known service issues across all product lines

Dacor

  • Diagnostic and repair procedures for cooking products including Classic, Discovery, RO130 & ERD30 models
  • A review of known service issues across all product lines

Scotsman

  • Diagnostic and repair procedures for the current model ice machines
  • A review of known service issues across all product lines

Electrolux

  • TBA

USA Business Management - 7 Pillars of a successful service company

  1.                         Image
  2.                         Promotion
  3.                         Customer Service
  4.                         Communication
  5.                         Finance
  6.                         Negotiation
  7.                         Recruitment

To register click on the event city link below. Complete one registration form for each person. If you require overnight accommodations you must call the hotel directly to make your room reservation. Each hotel has a discounted room rate if reserved at least 30 days before each event. Hotel details are on the top of each registration form. Full refunds are available if requested up to one week before event date.

Click here for Portland, OR - Sept 20 & 21                                          Click here for Dallas, TX    Sept. 20 & 21

         

Click here for Detroit, MI - Sept 27 & 28 ** Note Date Changed to Wed Oct 31 and Thursday Nov. 1**


Click here for Fayetteville, NC - Oct 4 & 5 Mr. Appliance                   Click here for Sacramento, CA Oct. 4 & 5

Fayetteville event is sold out at this time!

 Call for cancellation list 800-683-2558

         

Click here for Houston, TX - Oct 11 & 12


Click here for Baltimore, MD - Oct 18 & 19 Mr. Appliance


Click here for Seattle, WA - Oct 25 & 26 Mr. Appliance


Click here for Phoenix, AZ - Nov 1 & 2


Click here for Atlanta, GA - Nov 8 & 9 Mr. Appliance                     Click here for Berkeley, CA  Nov. 8 & 9

     

Click here for Salt Lake City, UT - Nov 8 & 9


Canadian RSM Programs

Click here for Vancouver, BC - Oct 11 & 12

Click here to book overnight accomodations for the Vancouver event


Click here for Toronto, ON - Oct 25 & 26 Mr. Appliance

Click here to book overnite accomodations for the Toronto event.


Click here for Montreal, QB - Nov 1 & 2

click here to make overnight accmodations for the Montreal event